Frequently Asked Questions
FAQ
You should not leave any of your belongings behind after checking out, if you do so, these items may be stored or destroyed at your own risk.
Uninist does not take any responsibility for any belongings left after your check-out date. In the occasion we store your items temporarily, you will be subject to a weekly storage fee.
We hope that you feel safe and secure throughout your stay with Uninist, we have reception hours during the day and 24/7 security and surveillance. Our doors are also using with a secure fob or card system depending on the residence and our team is ready to respond to any issue you may have.
We would be happy for you to stay with Uninist. Please get in touch with your Sales Agent with your query, so we can assist, subject to availability.
Please bring your confirmation of enrolment letter with you and proof of ID, ideally your passport or ID card.
You are allowed to have guests visiting you at the property, just ensure you always accompany them. If they are staying overnight, they should be over 18 years of age and cannot stay over more than 4 nights in a month.
Please ensure your guests check in by proving their identity at reception and check them out once they are leaving. Each residence has its own rules so please ask your reception beforehand. Uninist reserves the right to restrict access to guests, refuse a guest entry and determine a reasonable length of their stay.
